Hà Nội Smile
Customer story

Overcoming a Fear of the Drill Thanks to a Gentle, Caring Doctor

August 19, 2026Overcoming a Fear of the Drill Thanks to a Gentle, Caring Doctor

A fear of the sound of the drill, from an unpleasant treatment in the past, made the patient always look for ways to delay whenever root canal treatment was needed. The appointment at Hanoi Smile was scheduled with plenty of time to talk before starting.

Companionship Makes the Difference

The doctor explained each step before doing it and let the patient signal to pause at any time they felt uncomfortable. The pace of treatment was adjusted to the patient's state of mind rather than rushing to finish.

An Experience Quite Unlike Before

At the end of the session, the patient was surprised at how much gentler everything was than imagined. It also became the motivation to stop avoiding future appointments.

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